Terms & Conditions
Last updated: 2025-11-13
1. Overview
TifinCart is a marketplace platform connecting Customers with independent Sellers (Kitchens) offering home-made tiffin services. We do not prepare, package, or deliver food ourselves.
2. Platform Role
TifinCart provides an online platform where Sellers list their tiffin menus and Customers place orders. All food preparation, delivery, pricing, and quality are the responsibility of the respective Seller.
3. Payments
TifinCart only processes online payments for Seller subscriptions. Order payments between Customers and Sellers are handled directly between the two parties and are not processed through TifinCart.
4. Seller Subscription
- Sellers may purchase a lifetime subscription to access premium features.
- Subscriptions are activated immediately after successful payment.
- Once purchased, subscriptions cannot be cancelled.
5. Refund Policy for Subscriptions
All subscription sales are final and non-refundable. Refunds are provided only in the following technical cases:
- Payment deducted but subscription not activated
- Duplicate payment
- Payment failure confirmed by the payment gateway
6. Order-Level Issues
TifinCart does not issue refunds, cancellations, or compensation for tiffin orders, as these transactions occur directly between Customers and Sellers. For any issues related to orders, please contact the Seller directly.
7. Account Responsibilities
You must provide accurate account information and are responsible for all activities under your account. Misuse, fraud, or violation of platform rules may result in account suspension.
8. Intellectual Property
All platform content, branding, and design belong to TifinCart. Reproduction or misuse is strictly prohibited.
9. Limitation of Liability
TifinCart is not liable for food quality, delivery delays, health issues, or any losses caused by Sellers. We act only as a technology platform.
10. Updates to Terms
These Terms may be updated at any time. Continued use of the platform indicates acceptance of the updated Terms.
11. Contact Us
For any support, contact:bhadarkamilan3@gmail.com