Privacy Policy
Last updated: 2025-11-13
1. Information We Collect
We may collect the following information when you use TifinCart:
- Name, email, and phone number
- Location details (city, area)
- Seller business details (kitchen name, address, documents if required)
- Subscription payment metadata (via Razorpay): payment ID, status, method
We do not collect or store any Customer order payment details, since order payments are handled directly between Customers and Sellers.
2. How We Use Your Information
- To create and manage user accounts
- To activate and verify Seller subscriptions
- To provide platform features and improve functionality
- To offer customer support
- To detect fraud and maintain platform security
3. Payment Information
Subscription payments are processed through Razorpay. We do not store card/UPI numbers, CVV, or sensitive payment data. Only Razorpay handles that information under its own compliance standards (PCI-DSS).
4. Sharing of Information
We do not sell or rent your personal information.
Information may be shared only with:
- Razorpay (for subscription payments)
- Analytics and infrastructure providers
- Law enforcement if required by law
5. Data Security
We use encryption, access control, and secure storage practices. However, no system is 100% secure, and we cannot guarantee absolute data protection.
6. Order-Related Data
Order payments and conversations between Customers and Sellers occur outside TifinCart. We only store order metadata (items, delivery area, timestamps) for platform features.
7. Your Rights
- Request data deletion
- Request correction of account information
- Request a copy of your stored data
8. Children’s Privacy
Our service is not intended for children under 13.
9. Updates
This policy may be updated periodically. Continued use of the platform means you accept the updated policy.
10. Contact Us
Email:bhadarkamilan3@gmail.com